Our experts in travel have been trained to make you book at the lowest prices possible when you book with zeptoair.
The same is done by our Price Match Policy. According to this policy, if you find an all-inclusive rate that is lower than ours, we will match it and refund any difference no later than 24 hours after making your reservation!
The phrase ‘the same route’ indicates that each of the bookings has items identical to what we have cited in our quote. These include: flight number; name of airline; travel dates; passenger count and class of seating chosen.
You need to find an itinerary that is live on a competitor site and at the time when our agent logs in into this site, it is bookingable with respect to beat our rate.
To get PMP, you need to get in touch with us via email at support@zeptoair.com or give us a ring on 1-888-997-6429 and provide your zeptoair booking reference number alongside the particulars for your cheaper itinerary. You have to as well submit the URL or screenshot that makes it possible for our customer service representatives to confirm that itinerary. Our Travel Consultants should be able to search for cheaper fares based on details submitted by you. In cases where our curator cannot authenticate particulars, we shall have the right not to pay claims. But once it is verified, you will be given choices between keeping the itinerary or being reimbursed with the excess amount.
Fares under PMP do not apply to membership programs, corporate discounts, group discounts, charters, reward programs, incentives, meetings or conventions, or consolidated fares. This includes coupon promotions or other promotional offers that are not open to the general public.
Exclusions: military, students, government, tour operators, bulk fare and vacation package and also fare errors.
